CPMS FAQ – Frequently Asked Questions for Global EV Charging Operators
Have questions about our Charge Point Management System, pricing, hardware compatibility or global deployment?
Below you will find answers to common questions from EV charging operators and charger manufacturers expanding internationally.
What is Kvolta?
Kvolta is a global EV charging operations SaaS platform built for charger manufacturers and charging operators. Our OCPP software is factory pre‑configured. Once chargers are physically installed and powered on, they connect automatically and can start generating revenue right away.
Who is Kvolta for?
We serve EV charger manufacturers and overseas charging network operators that want to deploy charging stations internationally, without building custom backend software from scratch.
What is Kvolta and how does it help EV charger operators go global?
Kvolta is a global EV charging aggregation and operations platform that enables Chinese EV charger manufacturers and operators to launch their business outside Mainland China instantly. We provide pre-integrated native payment gateways for 50+ countries, OCPP-compliant station management, white-label mobile apps, and roaming network access — so you can start generating revenue on day one without building local infrastructure from scratch.
Which countries and payment methods does Kvolta support?
Kvolta supports 50+ countries across Southeast Asia, Europe, the Middle East, Africa, and Latin America. Native payment integrations include credit/debit cards (Visa, Mastercard, Amex), digital wallets (Apple Pay, Google Pay), bank transfers, local e-wallets, and emerging market payment methods. New countries and payment methods are added continuously based on operator demand.
Is Kvolta OCPP compliant? Which charger hardware is supported?
Yes, Kvolta fully supports OCPP 1.6 JSON and OCPP 2.0.1 protocols. Our platform is hardware-agnostic and works with most major Chinese EV charger brands including manufacturers producing AC chargers, DC fast chargers, and ultra-fast chargers. We provide a comprehensive onboarding process to certify and connect your charger fleet, typically within 1 Day.
How quickly can I launch my EV charging network with Kvolta?
With Kvolta’s pre-built infrastructure, most operators can launch their first charging stations within 2 weeks, depending on hardware certification scope and local regulatory requirements. Our platform eliminates the need to build payment systems, mobile apps, backend servers, and roaming integrations from scratch — processes that typically take 6 months. You can start generating revenue from day one of station activation.
Does Kvolta offer white-label solutions and API access?
Yes. Kvolta offers fully white-label mobile applications (iOS and Android) branded with your logo, colors, and identity. We also provide comprehensive REST APIs and webhooks for deep integration with your existing ERP, CRM, fleet management, or energy management systems. Enterprise customers can access our full API documentation and dedicated technical support for custom integration projects.
What are the pricing and revenue sharing models?
We offer a fixed pricing model with no platform subscription fees and no revenue share on transactions. Standard deployment is free of charge. Contact our sales team to kick off your operation quickly based on your target market, site quantity and functional requirements.
Does Kvolta require complex integration work on site?
No. The OCPP connection and payment setup are pre-configured at the factory. After physical installation and power-on, chargers connect automatically to the Kvolta cloud.
How is Kvolta priced?
Our pricing follows a fixed annual one-time fee model, with no additional hidden charges. Contact us for a custom quote.
What kind of technical support is included?
Our team provides remote technical support for platform connection, dashboard operation and troubleshooting.
Is training available for my internal team?
Yes. We provide operator dashboard training and documentation for your internal team.
Does Kvolta handle compliance requirements for different regions?
Our platform includes built‑in tools to help you meet regional data and reporting requirements such as GDPR. We continuously update our system to match evolving market regulations.
Can I use Kvolta for my already‑installed existing chargers?
Yes. Existing OCPP‑compliant chargers can be onboarded onto Kvolta. Factory pre‑configuration remains our fastest deployment option for new units.
What reports can I generate inside Kvolta CPMS?
You can export charging‑volume statistics, revenue data, transaction logs and compliance‑ready audit reports directly within the operator dashboard.